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  • 2401 15th Street Suite 100
  • Denver, CO 80202
  • 303.964.0708
  • Toll-free 866.964.0708
  • Mon - Fri: 11a - 8p
  • Sat: 10a - 7p
  • Sun: 10a - 6p
FREE SHIPPING on orders OVER $49 *

We are Hiring!!!

We are Hiring!!!

We are looking for some motivated folks to join our team! Check out the job listings below - if you think you would be a good fit, send us a resume!

Available Jobs at Wilderness Exchange:

 

Position Available: Store Manager

Full/Part Time: Full Time

Starting Salary: $45,000/Year and up D.O.E.

Job Description & Responsibilities:

The Wilderness Exchange mission is to serve the Front Range climbing, mountaineering, backpacking, backcountry skiing and split-boarding community with the highest level of customer service, the deepest selection of technical gear, and the best deals to be found on outdoor equipment. The primary responsibility of the Store Manager is to ensure that the experience of every customer and employee in the shop reflects our values: to exceed customers’ expectations in every way, to create a positive and rewarding work environment that values both individual excellence as well as teamwork, to stoke the passion at the heart of the outdoor culture and lifestyle, to help amplify and support the outdoor communities that we serve, and to work in every way toward the continued success of the business. The following 6 responsibilities are at the core of the management of a successful retail operation and represent the fundamental responsibilities of the position:

  1. Personnel/HR  Management
    • Providing exceptional leadership through example 
    • Overseeing, prioritizing, and managing all sales floor functions and activities of staff on a daily basis 
    • Hiring and building an exceptional team of Sales Leads and Sales Associates with a heavy focus on their professional development
    • Promoting a culture of accountability through ongoing evaluation of staff performance 
    • Scheduling and payroll 
    • Responsible for all staff training and improvements to training materials where applicable
    • Organizing quarterly staff outings and teambuilding activities
  1. Customer Service
    • Ensuring that every customer has an exceptional experience in the store
    • Resolving customer conflicts and appeasement issues effectively
    • Ensuring all warranties and product issues are resolved quickly and effectively
    • Overseeing rental and service programs and ensuring all customer expectations are met
  1. Store Presentation/ Merchandising/Product Logistics
    • Overseeing web picking and organization of back stock rooms
    • Assist buyers in overseeing product logistics from Receiving to sales floor - ensuring that all inventory is represented on the sales floor
    • Identifying overstocked and distressed inventory and working with buyers to liquidate
    • Ensuring clear product presentation and merchandising throughout the store
  1. Communications
    • Effectively communicate daily/weekly/seasonal goals to the sales team
    • Creating a “United Front” with General Manager to ensure that a consistent message is delivered to all staff
    • Providing feedback to Buyers on category assortment, performance, and low inventory levels on key SKUS
    • Working with Buyers to direct staff with their needs for category management and product placement
    • Communicating with Shipping /Receiving personnel on will calls and all off-site inventory logistics
    • Assisting General Manager with community outreach - developing partnerships and programs to benefit the outdoor communities that we serve
  1. Opening/Closing, Cash Management
    • Responsible for ensuring accuracy of all register opening/closing protocols and troubleshooting discrepancies 
    • Responsible for store security – maintaining security system, reducing external and internal shrink, ensuring loss prevention protocols are being followed by all staff
    • Responsible for all cash management – cash discrepancies, change fund
  1. Supplies/ Shop Maintenance
    • Purchasing all necessary supplies for shop operations
    • Vetting all maintenance requests to landlord and property management team
    • Directing all fixturing programs and seasonal changeovers
    • Coordinating cleaning and carpet vendors for scheduled service
    • Ensuring an impeccable store presentation

 

Other Job Requirements:

  • 2-3 years previous Store Manager experience in the outdoor industry is required
  • Good sense of humor is preferred, but not required
  • Must have proof of Covid vaccination

Benefits Include, but are not limited to:

  • Health Care for Full-Time Staff
  • PTO for Full Time Staff
  • Paid sick leave for all staff
  • 4-Day work week (so that you have time to play outside)
  • Pro-Deals and discounts on gear
  • Opportunities to win FREE gear
  • Always have a climbing/skiing partner
  • This is a career track position with opportunities for advancement and professional development

 

If you think you are a good fit for this position, please send a professional resume and an outdoor resume to the following hiring managers:

 

Don Bushey - don@wildernessx.com

Jason Baker - jason@wildernessx.com

 

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Position Available: Sales Associate

Full/Part Time: Full Time (40hrs/wk)

Starting Wage: $14.77/hr

Job Description & Responsibilities:

The Wilderness Exchange mission is to serve the Front Range outdoor community with the highest level of customer service, the best selection of technical gear, and the greatest deals on outdoor equipment! Ideally, we’d be stoked on a candidate that has previous outdoor retail experience, but as long as you have a passion for the outdoor culture and lifestyle, and an abnormally high level of psych for getting folks the gear they need, then you’d likely be a good fit. Wilderness Exchange welcomes ALL qualified applicants. We encourage and strive for diversity, equity, and inclusion amongst our team, our outdoor community, and the Outdoor Industry.

We are a small company, and as a result, you may find yourself working on a medley of different tasks throughout the day. Some days are super busy, some days are kinda slow – either way, we try to create a fun and safe working environment, where our staff feel comfortable, appreciated, and that their opinions are valued.

Sales Associate responsibilities include, but are not limited to:

  • Sales and customer service 
  • Having fun conversations with customers
  • Restocking and merchandising 
  • Fitting customers for packs, footwear, climbing shoes, ski boots, etc.
  • Picking web orders with accuracy
  • Making funny signs
  • Appraising gear for consignment
  • Answering phones and fielding customer questions
  • Stickering and security tagging product, and some other admittedly boring stuff
  • But, most importantly - getting people STOKED on getting outside!

Some base knowledge of the categories that we sell is required, and semi-expert knowledge of at least one of the categories is preferred. Our categories include, but are not limited to: Climbing, Backpacking, Technical Apparel, Footwear, and Backcountry Skiing. 

Other Job Requirements:

  • Previous retail experience is preferred 
  • Must be psyched on the things we sell
  • Must have some weekend availability
  • Good sense of humor is preferred, but not required
  • Must have proof of Covid vaccination

As a growing business, there are great opportunities for professional growth and advancement for those desiring a career in the outdoor industry. We always promote from within whenever possible and try to find unique ways to improve the professional skills of our staff. 

Benefits Include, but are not limited to:

  • Health Care for Full-Time Staff
  • PTO for Full Time Staff
  • Paid sick leave for all staff
  • Wage increase after 90 days (pending performance review)
  • 4-Day work week (so that you have time to play outside)
  • Pro-Deals and discounts on gear
  • Opportunities to win FREE gear
  • Always have a climbing/skiing partner

 

If you think you are a good fit for this position, please send a professional resume and an outdoor resume to the following hiring managers:

 

Jason Baker    - jason@wildernessx.com

Cybil LaPenna - cybil@wildernessx.com

 

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